Privacy Policy

Last Updated: 3 December 2025 Business Name: Property Plus Building At Property Plus Building, we are committed to protecting your personal information and ensuring transparency about how we collect, use, store, and safeguard your data. This Privacy Policy explains how we handle your information when you visit our website, contact us, or use our services.

1. Who We Are

Business Name: Property Plus Building Directors: Bradley & Jordan Location: Sunshine Coast, QLD Website: https://propertyplusbuilding.com.au Email: enquiries@propertyplusbuilding.com.au Phone: 0450 478 320 We specialise in bespoke building services, including custom homes, renovations and extensions, decking and pergolas, and interior fit-outs.

2. Information We Collect

We collect personal information that helps us respond to enquiries, prepare quotes, and deliver our services effectively.

2.1 Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Project details or messages submitted via our contact form
  • Any documents, images, or plans you choose to send us
  • Business or company details (if applicable)

2.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:
  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring website or source
  • Basic analytics and performance data

2.3 Information From Third-Party Sources

We may also view or receive information from third-party platforms where you interact with us, such as:

3. How We Use Your Information

We use your personal information for the following purposes:
  • To respond to enquiries and provide tailored quotes
  • To manage consultations, site visits, and ongoing project communication
  • To deliver the building services you request
  • To improve our website and user experience
  • To maintain records for business, tax, and legal compliance
  • To comply with applicable Australian laws and industry regulations
We do not sell, rent, or trade your personal information to third parties.

4. Sharing Your Information

We only share your information where necessary and appropriate.

4.1 Contractors and Suppliers

We may share relevant details with trusted contractors, trades, or suppliers involved in your project (for example, engineers, designers, or specialist trades). They are required to keep your information confidential and only use it for the purpose of delivering services related to your project.

4.2 Service Providers

We may use third-party service providers to support our business, such as:
  • Website hosting and maintenance providers
  • Email and communication platforms
  • Cloud storage or project management tools
  • Analytics and performance tools
These providers may process data on our behalf but are not permitted to use your information for their own purposes.

4.3 Legal Requirements

We may disclose your information where required to do so by law or in response to valid legal requests from government authorities, regulators, or law enforcement.

5. How We Store and Protect Your Data

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes:
  • Secure email and communication systems
  • Restricted access to internal records
  • Use of reputable digital tools and hosting providers
  • Regular review of our security practices
While we take strong precautions, no method of online transmission or electronic storage is completely secure. You share information with us at your own risk.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to help us understand how visitors use the site and to improve performance and user experience. Cookies may collect anonymous information such as:
  • Pages visited
  • Time spent on the site
  • Browser and device type
You can manage or disable cookies in your browser settings. However, some parts of the site may not function correctly if cookies are disabled.

7. Third-Party Links

Our website and social profiles may contain links to third-party websites or platforms, including:
  • Instagram
  • External suppliers or industry partners
We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing any personal information.

8. Your Rights

As an Australian resident, you may have rights under the Privacy Act 1988 (Cth), including the right to:
  • Request access to the personal information we hold about you
  • Request corrections to inaccurate or outdated information
  • Request deletion of information we no longer need, subject to legal and contractual obligations
  • Opt out of further direct communication, except where required for ongoing projects or legal purposes
To exercise these rights, please contact us at: Email: enquiries@propertyplusbuilding.com.au

9. How Long We Keep Your Information

We retain personal information only for as long as necessary to:
  • Respond to enquiries
  • Deliver our building services
  • Meet legal, tax, and business record-keeping requirements
When information is no longer required, we take reasonable steps to securely delete or de-identify it.

10. Children’s Privacy

Our services are directed to adults looking to engage building services. We do not knowingly collect personal information from individuals under 18 years of age.

11. International Data Transfers

Some of our service providers or digital tools may store or process information on servers located outside Australia. We work with reputable providers who maintain strong security and privacy standards. By using our website or services, you consent to the transfer of your information outside Australia where necessary.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date at the top.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: Property Plus Building Phone: 0450 478 320 Email: enquiries@propertyplusbuilding.com.au Location: Sunshine Coast, QLD Website: https://propertyplusbuilding.com.au Instagram: @propertyplusbuilding
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